Free Webhosting
People say that the best things in life are free and this could be quite true for many aspects of life. The basic necessities such as air, sunlight, among many other things are still accessible to people without bills or tag prices.
But there are many great things in life that you really need to pay for in order to acquire. This is true mostly with new
stuff like gadgets, cars, and whatnot.
To get the best, you have to shell out some money. When it comes to webhosting this may be true because free webhosting services are great for a small site starting out.
However once a site gets busy and is growing, the free option is not really recommended, particularly for ecommerce websites
. The reason why is because free webhosting companies usually cannot provide three important things: a good up-time guarantee, good support turnaround time, and quality customer service. You get what you pay for.
Good and Realistic Up-time Guarantee
A good webhosting service should be able to provide a realistic up-time guarantee. While most free webhosting services may indeed promise to keep your website throughout the year, they usually do not have enough resources to guarantee this.
Free webhosting services are a bargain for a small hobby site, but are bound to be subject to glitches and technical problems and you cannot really complain as much since your not paying for their service anyway. The service is free and ranting does not make much of a difference unlike for paid companies who see you as a customer that should be king (or queen) rather than just a free member.
Of course paid webhosting services may also be subject to some technical glitches – they do get downtime sometimes, but since they have more resources to deal with problems, they can guarantee a better downtime than free services. Plus since you are paying you can demand customer service. Realistically, paid webhosting services may not be able to guarantee 100% downtime, but they can guarantee up to 99.9% downtime, which is pretty good compared to how much free services can promise. Because of this, free webhosting services are not really recommended especially for business websites that require their sites to be up and running at all times, or at least 99% of the time.
Good Support Turnaround Time
Another important thing that a webhosting service should make available for their clients is a good support turnaround time. Webhosting services should be able to respond to your inquiries as fast as possible. If you encounter problems like downtime and send an inquiry or request to your web host, you need them to respond immediately, or else your website and your business might be compromised.
You might not be able to expect this from free services. You didn’t pay so why should they jump when you say so? At the most you can expect them to have only web-based or email inquiry aside from a preset troubleshooting FAQ page. While these could suffice for minor problems, they may not work for dire situations where you need immediate action.